Delivery Cost

FREE UK delivery over £100 in value.

Standard UK and UK Zone 2 delivery from £4.95

International delivery is calculated dynamically in the checkout with no VAT or additional import fees opon delivery. For more information on the shipping destination rules and availability please view the Delivery Information page.

Delivery

Stores are open 7 days a week Monday to Sunday. Order collection from our Hereford store is available or we can deliver anything (courier permitting) if we have it in stock. If there's an item not on the website but we have it in stock, an order can still be placed over the telephone for delivery or collection. Standard UK delivery is £4.95 and FREE over £100 in order value. Order collection is free, we do not charge for this service. Our online trading remains open 24hrs a day. We are despatching orders efficiently during Monday to Friday.

For more detailed information please view the Delivery Information page.

Returns Policy - 28 Day Return and Exchanges

For returns from within the UK mainland, please contact us for a prepaid returns label which will be e-mailed to you along with instructions on how to use the label.

Exchanges - Label is free of charge

Refunds - The label cost of £6.50 will be deducted from your refund.

For returns from outside of the UK mainland, please read section 2.7 of the International Returns Information.

We accept returns, and will exchange or refund products within 28 days of the delivery date. We accept international returns for refunds only and if a replacement is required, please reorder via the website. We offer no quibble refunds providing our Terms and Conditions are met and we can resell the item as unused. If you change your mind or the item is unsuitable, buyer pays to return. We endeavour to process returns as quickly as possible and will inform the customer via email when the return is processed. For more in depth details on UK and international returns, please view our Returns Policy and if you have any questions please don't hesitate to Contact Us and ask.